Some products may be shipped directly from China and from all over the world. Please allow 2 to 4 weeks for delivery and up to 6 weeks depending on your location and or during holidays.
eligible for a return, your item must be unused (e.g. not worn, washed,
damaged, or altered) and in the same condition that you received it. It must
also be in the original packaging with original tags attached and returned in
accordance with any other instructions received from contacting customer
To complete your return, we require a receipt or proof of purchase.
Please do not
send your purchase back to the manufacturer.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
To return your product, you should contact customer service at email@example.com with subject line “RETURNS” and we will send you instructions on where to send the product you are returning.
You will be
responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return
shipping and handling fees will be deducted from your refund. Restocking fee
may also apply.
where you live, the time it may take for your exchanged product to reach you,
If you are
shipping an item over $75, you should consider using a trackable shipping
service or purchasing shipping insurance. We don’t guarantee that we will
receive your returned item.